privacy policy

VOSS COACHING PRIVACY POLICY

Effective Date: September, 2024

Welcome to vosscoachingco.com. This site is owned and operated by Voss Coaching Co., LLC (“Voss Coaching,” “we,” or “us”). This Privacy Policy governs your use of our website, email, text messaging, other forms of electronic messaging, and third-party partners or vendors, hereafter referred to as the “Site.”

We understand that your data is important to you and that you care about how your information is collected and used. We have compiled the information below to explain how we gather, use, and store your information. Please read through this policy carefully. Your use of this Site indicates your consent.

This Privacy Policy is organized into the following sections:

  1. Information we collect
  2. How we collect your information
  3. How we use your information
  4. How we share your information
  5. How we protect your information
  6. Age limits for children
  7. Correcting or updating your information
  8. Specific California resident rights
  9. Updates to this policy
  10. Contact information

Information We Collect

Defining Personally Identifiable Information

Personally identifiable information is any information collected by us or provided by you that with reasonable efforts could be used to identify you. Personally identifiable information includes the information you give to us directly, the information we automatically collect, and when applicable, information supplied to us by third parties (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products.

Specifically, we may collect the following types of information:

  • information that directly identifies you such as your name, age, postal address, email address, and phone number;
  • order and billing information such as payment information, shipping address, and billing address;
  • information from surveys, contests, and questionnaires such as your age, date of birth, gender, interests, lifestyle, income, race, hobbies, employment history, educational history, and social media details;
  • information you share in our public forums through photographs, comments, uploads, feedback, reviews, testimonials, and original content;
  • information regarding your requests for appointments, services, or assistance;
  • information about your geographic location;
  • information about your purchases on our Site;
  • analytics about you as a user such as the type of device you use, your internet connection, and your preferences; and
  • analytics about you as a user such as the type of device you use, your internet connection, your phone number, and your preferences, which may include additional metadata like photos, address information, video, and audio files on your mobile phone with your permission.

Please note that the Site does not access geolocation information about where you are when using the device.

How We Collect Your Information

We collect this information in the following ways: directly from you; automatically using technology like cookies, web bugs, and other web technologies; and directly from our partners and vendors.

Information Directly From You

As you use the Site, information we collect directly from you includes information provided in response to our direct request for your name, age, postal address, email address, and phone number. We may also collect information that you provide in correspondence with our company. In addition, when you fill out a form, complete a survey, sign up for an email list, make a purchase, share content, leave a comment on one of our boards, or engage in other similar interactions, you are directly providing us with your personal information.
If you decide to register for an account with us to access additional resources, services, and goods on our Site, you will be asked to complete a form requesting information such as your name and email address in order to create a user account. You will be given the option to upload a photograph for your account.
Your information may become public if you share content or opinions on public areas of the Site. Any contributions you post as a user are at your own risk. As a company, we may restrict access to certain portions of our site, however, we strongly encourage you to carefully consider what you share publicly and with whom you share it. If you share information publicly, we cannot guarantee that third parties will not have access to the information.

Information Automatically Collected Using Technology

Our Site uses cookies, web beacons, log files, and similar technologies to automatically collect information about who you are and how you use our Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We may collect activity data, such as mouse movements or clicks.  Cookies are small files stored on your computer that contain information and are used to track information as you navigate different sites. These technologies work together and collect information about

  • the type of device you are using,
  • browsers you prefer,
  • domain names you may access,
  • your activities on the device, and
  • your IP address.

These technologies do not collect personally identifiable information but may be used in conjunction with other information gathered. Over time, we may also collect information about your other activities online and combine this information for the purposes of behavioral profiling.  By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

Do Not Track

Browsers and devices allow individuals to send “do not track” signals to websites. At this time, we do not take actions to respond to “do not track” signals.

Information From Third Parties

In some instances, we may receive information from our third-party partners and vendors about our users. We may also incorporate third-party marketing and analytic services, such as Google Analytics, to help us analyze how our Site is being used.

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site.  Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order.  The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Facebook

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.

We abide by Facebook’s Data Use Restrictions.

  • Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
  • We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
  • We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifier that identifies any particular user, browser, computer or device.
  • We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

Our Privacy Policy only governs Voss Coaching’s use of your information; however, we may use these third-party services to analyze and enhance your experience.  We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features; advertising that appear on the Site; and, making other offers available to you via email, direct mail or otherwise. We may use a third party service to provide us with demographic information about you so that we may offer you other products you might be interested in.  We also may provide your information to third parties, such as service providers, contractors and third-party publishers and advertisers for a variety of purposes. Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the Site in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services. If you do not wish your information to be used for these purposes, you must send a letter or email to the Online Privacy Coordinator whose address and email is listed at the end of this Privacy Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given or sold to third-parties.

How We Use Your Information

We collect and use information from you for the following purposes:

  • to operate and maintain our site
  • to present our content to you through our site
  • to communicate with you
  • to fulfill our obligations to you as presented when you provided the information
  • to notify you about changes to our site
  • to enhance and optimize your experience
  • for any other purpose within your consent

In some instances, we also use information to contact you about goods and services that you may find valuable; however, if you would not like to receive information about ongoing promotions or tools we believe are relevant to you, please contact us at [email protected]

How We Share Your Information

Though we do not sell or disclose the personal information we collect in the ordinary course of our business, we may share your data with third parties in accordance with the purposes described above. At this time, we have not employed any third-party tools in the course of providing our service to you. Additionally, in the course of business, if we buy or sell business assets or participate in a company sale, merger, reorganization, or dissolution, the data we have collected may be part of such business transfers. Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.

How We Protect Your Information

As a company, the protection of your information is important to us. We have designed and adopted technological and organizational procedures to safeguard your data. It is important to note that while we make efforts to protect your data, security measures are not impenetrable. As a result, we cannot guarantee the absolute security of any information collected or transmitted to our Site. By using our Site, you consent to the transmission of your data at your own risk.

Additionally, if you have registered for an account on our Site, you should not share your password or username with any other third parties. It is your responsibility to keep this information confidential.

Children’s Privacy Statement

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.

  • This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
  • We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.

Correcting or Updating Your Information

 If you discover that inaccurate information about you has been collected, or if you would like to update the information we currently have, please contact us via email at [email protected], or by mail at Voss Coaching Co., LLC, 941 N Coleman St #602, Prosper, Texas 75078.

Rights of California Consumers

The California Consumer Privacy Act (CCPA) took effect on January 1, 2020, and has been amended by the California Privacy Rights Act (CPRA) effective January 1, 2023.  These laws are intended to protect the personal information of California residents.

These laws have certain threshold requirements which a company must meet in order to be required to comply with its provisions.  Upon information and belief, our company does not meet any of those thresholds.  In the event of a change in our status, and if the data that you provide in the course of your use of our site, content, products and/or services is governed by CPRA, we will abide by the relevant portions of the Act.

If you are a resident of the state of California, you may have the right to: request disclosure of the personal information we have collected about you and the types of third parties to whom it has been sold or shared; request a portable copy of your information; opt out from marketing messages or the sale of your information to third parties; opt out of sharing your information for cross-context behavioral advertising; opt out from use of automated decision-making; limit use and disclosure of sensitive personal information; request the correction of your personal information; and request deletion of your personal information.

To make these requests, please contact our California consumer privacy contact at [email protected]

General Data Protection Regulation (GDPR)

The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.

As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.

If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”

To make any of these requests, please contact our GDPR contact at [email protected] 

How We Store Your Information

Your information is stored at the list server that delivers the Site content and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive the Site material.

All of the messaging or emails that are sent to you by the Site include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communicaiton that we send you.

The information covered by these specific rights is information that could be reasonably linked to you. It excludes information that cannot be reasonably linked to you.

To help you better understand our practices, the chart below describes the categories of personal information collected, the sources of this information, how we use this information, and with which third parties we have shared this information within the past twelve months.

Please view the following table on a desktop device for completeness.

Categories of Information Collected Sources of Information How we use this information Third parties to which we have disclosed this information
Identifiers

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Customer Records Personal Information

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Governmental entities

Classifications of information protected under California or federal law

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Commercial information

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Biometric information

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Internet or electronic network activity information

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Geolocation data

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Sensory data

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Professional or employment information

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Education information

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

Consumer inference information

Directly from you

Social media network partners

Device technologies

Service provider partners

To fulfill our obligations to you as presented when you provided the information

To notify you about changes to our site

To enhance and optimize your personal experience

To inform you of goods and services you may find valuable

For marketing and advertising purposes

To identify flaws and bugs within our system

To comply with security, fraud, and legal requirements

Social media network partners

Device technologies

Service provider partners

 

To exercise your right to make requests regarding your personal information, please contact our Online Privacy Coordinator via email at [email protected], or by mail at Voss Coaching Co., LLC, 941 N Coleman St #602, Prosper, Texas 75078. We may take steps to verify your identity before providing the requested information.

Updates to This Policy

We may update this policy from time to time. If any updates are made to this policy, they will be posted here. Additionally, if material changes are made to this policy, we will notify you via a notice to this Site, and registered users will receive an additional email. Please check this page frequently for updates.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our services, please contact us via email at [email protected], or by mail at 941 N Coleman St #602, Prosper, Texas 75078.

Effective Date: September 18, 2024